Help

Stuck? Write to us.

Most answers are below or in the FAQ. Everything else: support@claudeforher.com, answered by a human, usually within a day.

Purchases and receipts

After you pay, we email you a link to set up your account. Not in your inbox? Check your spam or junk folder, then use Email me a new setup link on the sign-in page. Paid with one email and signed in with another? Missing a receipt? Tell us the email you paid with and we'll sort it out.

Email about a purchase

Trouble signing in

Codes and setup links come by email, so check your spam or junk folder first. Sign-in codes expire after an hour and work once; request a fresh one from the sign-in page if yours is old.

Email about sign-in

Devices and account sharing

Your progress lives in your account, not the device, so switching phones or laptops needs nothing from you. Signed in somewhere unexpected? Tell us and we'll sort it out.

Email about devices

Setting up Claude itself

The lessons run in your own Claude account, which is Anthropic's product, not ours. The free app is enough to start; the full course assumes Claude Pro (about $20 a month, paid to Anthropic). The help chat on every lesson page answers setup questions; if a lesson behaves differently from what its page describes, tell us which lesson.

Email about Claude setup

Something in a lesson looks wrong

Claude changes fast; we check every lesson against Claude's own documentation and rewrite it when Claude changes. If the app no longer matches a lesson, telling us is a favor to every student.

Report a lesson issue