Help

A person reads every message.

Most answers are below or in the FAQ. Everything else: support@claudeforher.com, answered by a human, usually within a day.

Refunds and the guarantee

Every course has a 30-day money-back guarantee. No forms: one email, full refund, usually within a day.

Ask for a refund

Trouble signing in

Sign-in links expire after a while and work once. Request a fresh one from the sign-in page first; check spam second.

Email about sign-in

Devices and account sharing

Your progress lives in your account, not the device, so switching phones or laptops is seamless on its own. Signed in somewhere unexpected? Tell us.

Email about devices

Billing and practice messages

Failed or interrupted replies never count against your practice messages. If your balance looks wrong anyway, we'll check the ledger by hand.

Email about billing

Something in a lesson looks wrong

Claude changes fast; that's why every lesson carries its last-verified date. If the app no longer matches a lesson, telling us is a favor to every student.

Report a lesson issue